Website downtime
September 12, 2008 – 5:44 amYou will probably have been aware that the website was unavailable for a period of time yesterday. The details of the outage are explained below by our hosting provider.
“As you may be aware, we experienced a failure with upstream provider Optus transit connectivity yesterday afternoon. The cause was discovered as fiber cut and technicians were sent to the location to resolve the issue. upstream provider service to Optus is contracted as a protected circuit, and as such we have requested a formal review from Optus investigate the reason why this didn’t automatically activate.
Both our AAPT & Pipe IX transit remained in operation. Additionally upstream provider re-routed part of Melbourne network services via our Adelaide Transit in order to bypass the Optus network connectivity problems. During this period, some users on Telstra & Optus connections were affected, due to filters with our Adelaide upstream. Once the filters were adjusted, all services were successfully routed via Adelaide.
At 5.45pm (EST), upon advice from Optus that their service had been restored, upstream provider reverted all routing changes that had been temporarily performed to alleviate congestion and services were again routed via Optus in Melbourne.”
