anzpetsit members...
1. |
Visit the customer's home free of charge prior to any pet-sitting assignment to meet the customer and most importantly to meet and get acquainted with the customer's pet(s). |
2. |
Provide up to date and valid references. |
3. |
Provide written documentation which clearly outlines the fees and services offered. |
4. |
Provide proof of owners and staff members holding a current police clearance which is not more than 2 years old. |
5. |
Outline all experience in caring for pets and show an obvious concern for their safety and overall wellbeing. |
6. |
Provide proof of holding current public liability insurance coverage. |
7. |
Demonstrate a high level of professionalism when dealing with staff, customers and fellow pet sitters so the pet sitter and the pet sitting industry are portrayed in a positive light. |
8. |
Have a veterinarian on call in case of emergency. |
9. |
Ensure the customer has returned home by calling the customer or by having the customer call to notify of their return. |
10. |
Carefully screens candidates for employment. |
11. |
Have a plan in place to care for pets in case of poor weather conditions or personal illness. |
12. |
Take care to ensure a customer's absence from home is not known due to careless actions of the pet sitter. |
13. |
Provide a feedback and rating form for customers. |